A: Yes, absolutely. ME SHOP is a registered business and authorized channel partner based in Gurugram.

• Office Address: Plot No 120, Sector 9, Gurugram, Haryana, 122001.

• Verification: We are verified sellers on IndiaMart and Justdial, and we maintain an active presence on YouTube and LinkedIn. You are welcome to visit our office to verify our credentials.

A: No, we operate as a Direct-to-Consumer (D2C) Distributor and Corporate Partner.

• We maintain an administrative office in Gurugram, not a retail display showroom.

• The Benefit: By saving on expensive showroom rentals, we pass those savings on to you, offering the lowest distributor pricing on brands like Blue Star, Voltas, and Honeywell.

A: We serve a large number of B2B clients (Restaurants, Offices, Hospitals) in Delhi NCR who claim GST Input Credit.

• Displaying the Basic Price helps businesses calculate their actual costs instantly.

• We believe in transparency: We show you the Product Cost and Government Tax separately, so you know exactly what you are paying for.

A: We prioritize speed and product safety.

1. High Demand: For hot-selling items like Honeywell Air Purifiers, stocks sell out in hours. We follow a "First-Pay, First-Serve" model to guarantee slots to serious buyers.

2. Direct Dispatch: Your product ships directly from the Brand’s Master Warehouse to your home. Most heavy-logistics partners do not handle cash collection.

3. Security: Prepaid orders are processed instantly, ensuring you get the fastest delivery slot (usually 24-48 hours in Delhi NCR).

A: We have a strict Replacement Policy for transit damage.

• Action: You must inform us within 24 hours of delivery with photos/video of the damage.

• Result: We will arrange a free replacement.

• Note: We do not accept returns for "change of mind" once the product is shipped.